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Terms & Conditions

1. Acceptance of Terms

By accessing and placing an order with Fable Paws, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and us.

2. Products & Pet Safety Disclaimer

We sell "Snuffle Books" and other pet enrichment toys. While our products are designed with durability in mind, no dog toy is indestructible.

Supervision Required: You acknowledge that it is your responsibility to supervise your pet while using our products. Fable Paws is not responsible for any damage to the product caused by chewing, tearing, or aggressive play. We are also not liable for any injury or ingestion of parts if the product is destroyed. Please inspect the product regularly and replace it if it becomes damaged.

3. Pricing

All prices are displayed in British Pounds (GBP). Applicable taxes will be calculated at checkout. We reserve the right to change prices at any time without prior notice. However, the price charged will be the price displayed at the time of purchase.

4. Orders and Payment

By placing an order, you are making an offer to purchase the product. We reserve the right to accept or decline your order for any reason. Payment is processed securely through our payment provider at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.

5. Shipping

  • Processing time: Orders are typically processed within 1-3 business days.
  • Estimated delivery time:
    • United Kingdom: 6-10 business days
  • Shipping costs: Calculated at checkout based on destination.
  • Tracking: A tracking number will be provided once your order ships.

Delivery delays may occur due to stock availability, customs inspection, extreme weather, or other factors outside our control. We are not responsible for such delays.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns. In summary, you have 30 days from receipt to return the product in its original, unused condition for a refund, minus shipping costs.

7. Limitation of Liability

Fable Paws shall not be liable for any indirect, special, incidental, or consequential damages arising out of the use or inability to use the products or services.

8. Contact

If you have any questions about these Terms & Conditions, please contact us at fablepaws@proton.me.

Last updated: 21/11/2025